Carpet Master is committed to protecting your privacy. When you use this website we take measures to ensure your information is private and secure.
To better serve our customers and improve our website, we may collect the following information:
• Contact information
• Business details
• Browser cookies
• Survey responses and competition submissions
The information may be used to measure web activity, produce internal records or create services and promotions most relevant to our customers.
We utilise many industry standard information systems and secure third-party cloud based solutions, all with restricted access to client data by our employees and agents. Our emails and website are also encrypted for extra safety for situations where an exchange of personal data may take place. As a company, we only hold personal details on our clients that is necessary for the lawful processing activities associated with the delivery of our products and services. With an established lawful basis for such processing, we anticipate a smooth transition for when GDPR arrives and takes full effect.
Information you submit via this website is secure and is never shared to a third party unless as authorised by law.
In order to prevent unauthorised access or disclosure, we have created physical, electronic and managerial procedures to safeguard the information we collect online.
When taking electronic payment we use PayPal Services. If you choose to pay directly to thePayPal.com website or use PayPal Services, we also collect information about your transactions and your activities.
In addition, if you open a PayPal account or use PayPal Services, we may collect the following types of information: Contact information, such as your name, address, phone, email, and other similar information. Financial information, such as the full bank account numbers and/or credit card numbers that you link to your PayPal account or give us when you use PayPal Services. Detailed personal information such as your date of birth or social security number.
We may also obtain information about you from third parties such as credit bureaus and identity verification services.
In order to help protect you from fraud and misuse of your personal information, we may collect information about your use and interaction with our website or PayPal Services. For example, we may evaluate your computer, mobile phone or other access device to identify any malicious software or activity.
If paying an invoice by credit or debit card we will store your card details until the transaction is complete. Thereafter we will securely dispose of your details using our secure shredding systems and ensure there is no trace of any details held on our system.
New Cookie Legislation
What is in a cookie? A cookie is a simple text file that is stored on your computer or mobile device by a website’s server and only that server will be able to retrieve or read the contents of that cookie. Each cookie is unique to your web browser. It will contain some anonymous information such as a unique identifier and the site name and some digits and numbers. It allows a website to remember things like your preferences or what’s in your shopping basket.
What to do if you don’t want cookies to be set? Some people find the idea of a website storing information on their computer or mobile device a bit intrusive, particularly when this information is stored and used by a third party without them knowing. Although this is generally quite harmless you may not, for example, want to see advertising that has been targeted to your interests. If you prefer, it is possible to block some or all cookies, or even to delete cookies that have already been set; but you need to be aware that you might lose some functions of that website. How can I control cookies?
This website contains links to external websites. Privacy policies on these sites may vary and, as such, we are not responsible for the content or privacy policies of these sites.
Carpet Master is fully compliant with the Data Protection Act 1998.
You may request details of stored personal information by writing to: Carpet Master, 36 Weaver Row, St Ninians, Stirling FK7 9AS . A small fee may be payable.
“I have used Carpet Master for the last 15 or so years. Cannot recommend them highly enough! Always very helpful and go the extra mile.”Maggie Devine
“The selection of flooring at Carpet Master was impressive but I was given time to make my choice . I appreciated the advice given by the staff and I am delighted with the results.”Maureen Campbell
“Great service, good selection and advice of flooring cover. Good price and excellent fitting team.”Trevor Woods
“Everybody out there, if you require floor coverings this is the company to deal with. They are 100% honest and the standard of workmanship is very professional. The key word is honest.”Jim Louden